Frequently Asked Questions

Frequently Asked Questions About Our East Africa Tours

Booking an East Africa tour with Zanzi Scenic Gateaways is simple! Browse our safari and travel packages, select your preferred tour, click "Book Now," fill in your details, and complete the secure payment. You'll receive an instant confirmation email with all trip details.

Cancellations made 30 days before the tour date receive a full refund. Cancellations between 15-29 days receive 50% refund. Cancellations within 14 days are non-refundable. Please review our full cancellation policy for more details.

Yes, we strongly recommend travel insurance for all East Africa trips. Comprehensive cover options are available to protect against trip cancellation, medical emergencies, and unexpected events.

Absolutely! We specialise in tailor-made East Africa itineraries. Contact our team at info@zanziscenicgateaways.com or WhatsApp +254 708 828 757 and we'll craft the perfect tour for you.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, M-Pesa, and bank transfers. All payments are processed securely. For M-Pesa or local bank transfer queries, contact us directly.

Yes! We offer special group discounts for parties of 10 or more travellers. Get in touch via info@zanziscenicgateaways.com for a customised group quote and exclusive perks.

FAQs